Independent guide. Not affiliated with the Government of Punjab or the Suthra Punjab Authority. For official services, call 1139.

ستھرا پنجاب الیکٹرانک بلنگ اور ادائیگی کے طریقے

Suthra Punjab is moving from paper bills to a fully digital billing system. Citizens and businesses receive a bill, generate a 17-digit PSID (Payment Slip ID) and pay through banks, mobile apps, wallets or over-the-counter agents.

ستھرا پنجاب بل اب آہستہ آہستہ کاغذی بل سے ڈیجیٹل سسٹم پر منتقل ہو رہا ہے۔ ہر بل کے لیے 17 ہندسوں پر مشتمل پی ایس آئی ڈی بنتی ہے جس کے ذریعے آپ بینک، موبائل ایپ، والٹ یا کیش کاؤنٹر سے آسانی سے ادائیگی کر سکتے ہیں۔

Infographic explaining Suthra Punjab electronic billing with phases from paper to digital, supported payment channels, 17-digit PSID use, and steps to pay the bill online.

1. From paper bills to digital payments

PhaseWhat happensWho it affects
Phase 1 – Paper billsPrinted bills delivered door-to-door for the first cycles to familiarise citizens with the new fee.Early rollout tehsils and upscale areas
Phase 2 – HybridBills still issued, but citizens encouraged to use digital channels (ePay Punjab, mobile banking, wallets).Most urban areas
Phase 3 – Mostly digitalCitizens generate PSID and pay online; paper bills used only where necessary.Province-wide target

2. Payment channels you can use

ChannelHow it worksGood for
Mobile banking appSelect Government / GoP payments, enter 17-digit PSID, confirm amount and pay.Most smartphone users
Internet bankingLog in to your bank website, choose bill payment, enter PSID and complete transaction.Businesses and desktop users
ATMUse any 1-Link ATM, choose GoP payments, enter PSID, confirm and pay.People without mobile or internet banking
Over-the-counter (OTC)Visit a participating bank branch with your PSID, pay cash at the counter.Citizens who prefer face-to-face payments
Mobile walletsUse Easypaisa, JazzCash, Zindigi or similar, select bill payment and enter PSID.Users without bank accounts
Telco agentsPay through authorised telecom retailers using PSID.Rural and peri-urban areas

3. What is PSID and why it matters

  • PSID: a unique 17-digit Payment Slip ID generated for each bill or transaction.
  • Who issues it: ePay Punjab platform or integrated billing systems.
  • Where you use it: all supported channels including mobile banking, ATMs, OTC, wallets and telco agents.
  • Why it matters: it ensures your payment is correctly tagged to your specific Suthra Punjab bill.

پی ایس آئی ڈی لازمی نمبر ہے۔ اگر آپ غلط نمبر ڈالیں گے تو پیمنٹ کسی اور ریفرنس پر لگ سکتی ہے، اس لیے ہر بار 17 ہندسے چیک کر کے درج کریں۔

4. Step-by-step: pay Suthra Punjab bill online

  1. Find your bill: get the latest Suthra Punjab bill or digital notice with your reference.
  2. Generate PSID: use ePay Punjab app / website or your waste company’s portal to generate a 17-digit PSID.
  3. Choose a channel: mobile banking, internet banking, ATM, OTC, wallet or telco agent.
  4. Enter PSID: carefully type all 17 digits, confirm the fetched amount and pay.
  5. Save proof: keep SMS, screenshot or printed receipt as proof of payment.
Infographic showing step-by-step Suthra Punjab online bill payment: find bill, generate 17-digit PSID, choose payment channel, enter PSID, pay and save proof, with due-date reminder.

5. Due dates, grace period and late payments

  • Standard due date is usually 30 days from bill issue.
  • A short grace period may apply in some areas; check the printed or digital bill.
  • After repeated non-payment, waste collection can be suspended and recovery may start.
  • Always pay early if you rely on OTC or agents, to avoid system or timing delays.

اگر آپ کے پاس اسمارٹ فون نہیں ہے تو بھی آپ بینک برانچ، اے ٹی ایم یا موبائل ایجنٹس کے ذریعے بل جمع کرا سکتے ہیں۔ ضروری ہے کہ رسید ضرور سنبھال کر رکھیں۔